At Delamode, our QVC fulfilment services offer QVC and shopping channel sellers like you, an end-to-end stock management, order fulfilment, delivery and returns solution.
Whether you’re a small brand dipping your toe into QVC selling, or a market-leading brand and experienced shopping channel seller, our established (bonded and non-bonded) warehousing and transport infrastructure, and experienced team help to take the pain out of QVC selling. We enable you to enjoy shopping channel success, rather than being crushed under the weight of its challenges.
Solving the Challenges of QVC Selling
Delamode understands that QVC selling requires fast-moving, scalable, integrated, and responsive QVC fulfilment services to solve or navigate the common challenges of shopping channel selling.
Our responsive and scalable fulfilment processes, agile IT solutions, tailored warehousing, established freight shipping services and returns management processes:
- Help you to meet fluctuations in demand (driven by live sales and promotional events).
- Enable you to meet tight delivery schedules, in compliance with QVC’s strict operational standards.
- Offer full visibility and management of your inventory, to help you maintain stock accuracy.
- Provide powerful system integrations that enable seamless data flow between you (the seller), Delamode (your 3PL provider), and QVC platforms.
- Offer a connected and reliable efficient returns process to provide customers with the best brand experience, helping to safeguard your brand.
- Help you to meet QVC’s requirements with confidence.
How Our QVC Order Fulfilment Services Can Support You
Our teams are experienced in supporting QVC sellers with fast-paced high-volume fulfilment requirements, and are adept at responding to campaign-driven spikes in demand following QVC airings, and flexing capacity quickly as required while maintaining full SLA compliance.
Our QVC order fulfilment services offer:
- High-volume handling – We manage thousands of orders a day, and offer a scalable infrastructure that enables you to meet surges in demand.
- Fast turnaround times – We offer consistent and reliable deliveries, within QVC’s 2-5 day window.
- Kitting, packing and labelling – Our fulfilment teams are experienced in kitting, packaging and labelling inline with QVC’s specific requirements to ensure your compliance, and to offer the best, retail-style customer experience.
- Returns management – Our streamlined returns process minimises delays and ensures customers have a positive experience with your brand, even when returning products. We also hold system integrations with QVC to provide a truly connected returns service.
Freight Shipping Services for QVC Sellers
Beyond QVC order fulfilment services, we also support QVC sellers with two key kinds of freight shipping services.
- Delivering into QVC’s processing centre – We work with a number of trusted carriers who are experienced in conducting deliveries inline with QVC’s vendor requirements and procedures.
- Delivering direct to the customer – We offer you access to a broad network of domestic carriers, giving you the flexibility to prioritise delivery speed, cost or service level inline with your established delivery timelines, to ensure each shipment/return meets customer expectations.
The IT Architecture Underpinning Our QVC Fulfilment Services
Our powerful WMS and client portal integrate seamlessly with your internal systems to offer you:
- Live order visibility – Real time view of your QVC orders as they’re received, processed and dispatched.
- Order edit/cancellation capabilities – To offer reactive QVC fulfilment services that reflect the fast-paced nature of QVC sales, our system enables order edits and cancellations, pre-dispatch.
- Seamless API integration – Full integration to ensure smooth data exchange between you (the seller), QVC systems, and our WMS. This helps to eliminate manual input and reducing errors.
- Stock and performance reporting – Our automated dashboards provide accurate reporting of inventory levels, fulfilment statuses and SLA tracking, enabling you to make data-backed decisions.
Order Returns Management
At Delamode, we offer flexible, connected returns solutions tailored to your unique requirements, including generating previously established returns labels, creating/providing branded returns portals, and offering you visibility of order processing via our WMS.
Our return management processes help QVC sellers like you to provide your customers with the best possible brand experience, and offer them full visibility and control of their return.
Why Delamode?
Over the last 40 years, we’ve forged our reputation supporting clients, both B2B brands (those selling products through retailers and their own stores) and ecommerce brands selling direct to consumers, with 3PL services tailored to your unique requirements.
Clients of our QVC fulfilment services can enjoy the same skilled and experienced teams, established bonded and non-bonded warehousing, order fulfilment, delivery processes and infrastructure, and IT architecture, as the market-leading brands we support. You can rest assured that your QVC orders are in safe hands.
Contact our team today to discuss how our tailored QVC fulfilment services can support your business.
